Student Health Services
Student Health Services is a full-service medical clinic staffed with college health professionals, including physicians, nurse practitioners, physician assistants, registered nurses, and licensed practical nurses. Our services are patient-centered and student-focused, with the mission of enhancing your well-being and furthering your academic success.
In keeping with the Jesuit ideals of being men and women for and with others and cura personalis, we offer comprehensive, holistic care to all students.
Student Health Services practices the Jesuit charisms of being men and women for and with others and cura personalis by offering comprehensive, holistic health care on campus. Our college health experts enhance the academic success of students and prepare them to make wellness-based decisions throughout their lives.
In 2016, SHS achieved accreditation by the Accreditation Association for Ambulatory Health Care (AAAHC). SHS was also accredited as a Patient-Centered Medical Home (PCMH). To be considered a PCMH, the center must have an added focus on accessible, comprehensive, and continuous care designed to meet the needs of the patients served.
At the time of accreditation, SHS was just the sixteenth college health center in the nation accredited as a PCMH by AAAHC. Only approximately 200 college health centers nationwide are accredited by AAAHC. Within Nebraska, SHS is the only college health center accredited by AAAHC.
A medical home is not a place; it is a partnership between the patient and the medical provider. We care about you while caring for you. In a medical home, you and your team will work together. As an active member of the team, you will have a chance to explain the things that are really important to you.
- Your team can answer questions and help you better understand your healthcare needs.
- If you need to get help from specialists, your team can support you every step of the way.
- When you have concerns about your health, your medical home team will work with you to determine the way to deal with them.
- Together, you and your team can work on a plan that:
- Is personalized or created just for you
- Is coordinated with other healthcare providers
- Connects you with your healthcare team
What can you do to help?
Be an active team player:
- Talk with your team about your health questions.
- Share your past healthcare successes and challenges.
- Tell your team about other healthcare professionals who care for you.
- Tell your team how you feel about the care you are getting from them.
Take care of your health:
- Follow the health care plan you and your team have talked about. Make sure you understand how to follow the plan. Set goals you can reach. Once you begin to see results, you and your team can discuss adding new goals.
- Talk openly with your team.
- Tell your team if you are having trouble sticking with your care plan.
- Speak up if your care plan is not working. Tell your team what is not working so together you can make changes if needed.
You have the right to:
- Privacy and confidentiality
- Be treated with dignity and respect
- Be an active team player in your health care decisions
- Know the names and professional status of people serving you
- Receive accurate information about your health related concerns
- Know the effectiveness, possible side effects, and risks of all forms of treatment
- Participate in choosing a form of treatment
- Receive education and counseling
- Consent to, or refuse, care and/or treatment
- Select and/or change your healthcare provider
- Review your medical records with a clinician
- Know information about services and related costs
You have the responsibility to:
- Seek medical attention promptly
- Be honest about your medical history, including being in keeping with immunization requirements
- Ask about anything you do not understand
- Follow health advice and medical instruction
- Report any significant changes in symptoms or failure to improve
- Respect clinic policies
- Keep appointments or cancel in advance
- Seek non-emergency care during regular hours
- Provide useful feedback about services and policies
- Obtain comprehensive insurance coverage, through the University or otherwise
- Pay any charges billed to you or your insurance
Your privacy matters. In keeping with federal and state law, Student Health Services maintains the privacy and security of all student health records. The Family Educational Rights and Privacy Act (FERPA) applies to educational agencies and institutions that receive federal funds under any program administered by the Secretary of Education. These laws require prior written consent from the student before an educational agency or institution discloses personally identifiable information from the student’s education or health records. There are, however, three exceptions:
- When a patient signs an Authorization for Release of Health Information giving the medical provider permission to discuss the visit with designated party or parties, usually parents.
- When the medical provider determines there is a clear and imminent danger to the patient and/or society.
- When a Health Sciences student does not meet immunization requirements for clinical practice, their school will be notified.
We provide an inclusive, non-judgmental environment for our diverse student body. Health care is provided according to Catholic and Jesuit values in accordance with the Ethical and Religious Directives for Catholic Health Care Services, Fifth Edition.
Patients may have medical conditions, illnesses or injuries that require them to be away from the classroom or workplace or affect their ability to perform optimally on class work or exams. We can provide a medical excuse note only if our medical providers are involved in the care of the patient. The acceptance of medical excuse notes is solely at the discretion of the professor and/or work supervisor.
SHS is committed to providing the highest quality of care. We provide a process to allow individuals to express concerns regarding services received. A feedback form may be completed and emailed to SHSfeedback [at] creighton [dot] edu or returned to the feedback box in the SHS lobby. Feedback forms will be reviewed by SHS senior administration. If individuals prefer to provide feedback by phone, please the Director/Medical Director at 402.280.2735.